All Service Areas Have Active & Fully Functional Services.

If your service is down, please try rebooting your modem/router, devices, and equipment. If you have technical questions regarding help with restarting your modem/router, devices, equipment or to submit a trouble ticket because your service is down, please call 24/7 Technical Support at 1-800-810-9848. We have Field Service Technicians resolving any trouble tickets that come in. For questions regarding your account or billing, please call Customer Service at 817-745-3000 Monday – Friday 8am to 6pm central time.

Please visit this page for the latest updates about our services. Have a wonderful day and stay safe!

Equipment Drop Off/Pick Up.
If you need to drop off equipment, pick up equipment, or pay your bill please visit our office at 101 Bourland Rd, Suite C, Keller, TX 76248.

If you're having problems with your service and your outage isn't listed above, please contact us to provide details about your service outage. In most cases, we'll send a Field Service Technician out the same day!